In 2025, AI has spread to the point that both multinational companies and individuals alike interact with AI on a daily basis. Despite this, the healthcare industry is lagging behind. As of 2024, less than 1% of all enterprise software currently contains AI agents in healthcare. So, what are healthcare workers looking to get out of AI?

It is estimated that 83% of healthcare staff surveyed believe that AI needs to allow them to spend less time on administrative work. Similarly, over 80% believe a requirement of AI is to enable the staff to do their jobs more efficiently. With this in mind, how can AI benefit healthcare businesses?

One of the primary functions agentic AI offers is insurance card capture and verification services. By providing an insurance card or referral order, they can extract a patient’s insurance information and verify the benefits in real-time. It can also process other types of documents, send prior authorization requests, and process inbound referrals.

Fortunately, getting a hold of this technology is getting easier than ever before. With Orbit, you can get the sought-after administrative assistance. Designed with healthcare businesses in mind, they can easily complete tasks with minimal human interaction. Whether you want to smooth patient intake or give your staff more time for patient care, Orbit is the solution for your business.

Source: Orbit Healthcare